More and more companies are experimenting with AI-driven solutions to outsource their infrastructure management. Unfortunately, certain recent events have highlighted the flaws in relying too heavily on such solutions, exposing the inherent risks and the unfortunate consequences of doing so. This month, let’s focus on current events and examine what can happen when an AI agent is let off the leash, so to speak.
A Production Database Deleted
On April 25, 2026, PocketOS — a small SaaS provider for car-rental operators — reported that an AI coding agent running on a Claude model, via the Cursor platform, issued a deletion command that removed a production database volume and the backups stored on that same volume. The company said the action took only seconds, and that the AI agent later produced a written explanation admitting it “guessed instead of verifying.” Railway, the cloud provider involved, later restored some of the data and changed their API’s behavior in response to the incident, but at that point the damage was already done.
This event in particular highlights the inherent dangers of overreliance on automated solutions. Specifically, when AI agents are given broad access to live systems without strong oversight, several practical risks emerge:
Over-privileged credentials let an agent perform destructive actions it shouldn't
Weak separation between staging and production (or backups stored on the same volume) turns a single command into widespread data loss
Automated actions can execute faster than humans can intervene, removing the chance for meaningful review
Limited audit trails or enforceable approval gates make it hard to detect, stop, or recover from mistakes.
All together, these gaps mean the problem is less the model’s output and more the way tooling, permissions, and operational controls are configured.
More Examples
The PocketOS incident is a high-profile example, but it’s certainly not the first.
In 2024, Air Canada was brought to court and ultimately held liable for their AI chatbot giving a passenger incorrect information about a supposed bereavement refund policy that didn’t exist.
Then in July of 2025, a developer using Replit, a web-based AI-powered development environment, had a unique experience when a Replit AI agent showed signs of intentional deception before deleting the company's entire production database.
Potential Future Examples
According to AI experts, the real issue with AI agents overstepping their parameters is “drift” – that is, rather than simply failing and issuing an error, AI agents wander and start getting creative to achieve their ultimate goal. This is compounded when multiple agents work in sequence, or can spawn additional agents to further their interpreted agenda.
It’s not hard to imagine how much worse this could get when too much control is granted to an AI agent with too little oversight:
AI agents could misconfigure network rules or firewalls and trigger a multi-region outage.
An agent that provisions resources without limits can spin up expensive instances or exhaust quotas, creating large unexpected bills.
A compromised or over-broad access token could let an agent copy sensitive customer data to an external source.
An agent acting on faulty telemetry might change control settings in industrial or medical systems, degrading safety.
Automated billing or trading agents could execute rapid, repeated transactions that produce financial losses before humans can intervene.
The potential doomsday scenarios are endless, but experts suggest that the best way to prevent such catastrophes in the future is to stop thinking of AI agents like software programs and start treating them like digital people to be managed accordingly. Suffice to say, it’ll be interesting to see how adopters of this technology pivot in response to the freshly highlighted risks.
Steve Shannon has spent his entire professional career working in tech. He is the IT Director and Lead Developer at PromoCorner, where he joined in 2018. He is, at various times, a programmer, a game designer, a digital artist, and a musician. His monthly blog "Bits & Bytes" explores the ever-evolving realm of technology as it applies to both the promotional products industry and the world at large. You can contact him with questions at steve@getmooresolutions.com.