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Embrace Change:

Reinventing for Growth and Success

5/21/2024 | Cliff Quicksell, MAS+, Cliff's Notes

Nearly two decades ago, I had the pleasure of hearing a dynamic speaker,  Jim Tunney. Jim was a former NFL referee and spoke on the topic of reinvention and change – it was spectacular. During his presentation he uttered this statement which has become the central theme for how I continue to stay relevant. He said, [paraphrase] “There is a saying that goes like this, ‘if it ain’t broke, don’t mess with it,’ but I say, if it ain’t broke, break it and make it better!”  My takeaway was not to dismantle everything you’ve built, but to constantly look at ways to improve what you have created; the Japanese have a term for this, Kaizen translating to: ‘continuous improvement’ or ‘change for the better.’

In my business as a speaker, coach, trainer, I am always reading, researching, revising, and reworking my content. Recently I have collaborated with a team of programmers and have built my own AI platform that answers any question related to sales, marketing, innovation, and creativity utilizing my content – it has been a game changer. It has made a significant difference!

Embracing a constant state of reinvention/change is essential for businesses to thrive in today's dynamic and competitive landscape. 

Here is a detailed list of reasons why reinvention is imperative for business growth, I ask you to be open to the possibilities.

  • Adaptability to Change: As markets, technologies, and consumer preferences evolve, by embracing reinvention, businesses can stay ahead of these changes and adapt their strategies, products, and services to better serve their clientele.

  • Competitive Advantage: Competition is fierce, and by continuously reinventing yourselves, you become better positioned to maintain a competitive edge. Having this forward-thinking mindset will help you innovate faster, respond to market trends more effectively, and differentiate yourself from competitors.

  • Futureproofing: being initiative-taking for future challenges and opportunities by reinventing, this process allows businesses to future-proof themselves against unforeseen disruptions that will certainly arise – think about the current situations in our industry. By being agile and adaptable, you can navigate uncertain environments with greater resilience.

  • Customer Satisfaction: Consumer needs and expectations are always changing. Complacency in this area can lead to devastating consequences. By reinventing, your business can better align with customer preferences, enhance the customer experience, and drive satisfaction and loyalty.

  • Innovation: Having reinvention as a core pillar in your business will foster a culture of innovation within your company. It encourages creativity, experimentation, and the exploration of new ideas, leading to breakthroughs in products, services, and updated processes.

  • Risk Mitigation: Stagnation poses risks for businesses, such as becoming irrelevant or being overtaken by competitors. Reinvention helps mitigate these risks by continuously exploring new opportunities and diversifying revenue streams.

  • Employee Engagement: When employees are encouraged to learn, grow, and contribute to meaningful change, working environments thrive. Embracing reinvention fosters a culture of empowerment, creativity, and continuous improvement, leading to higher levels of employee engagement, attraction, and retention.

  • Strategic Flexibility: markets and  business landscapes shift rapidly due to factors such as technological advancements, regulatory changes, and economic fluctuations. By embracing reinvention, this enables businesses to pivot quickly in response to new opportunities or threats, maintaining strategic flexibility and tactical advantages over the competition.

  • Value Creation: When you are looking to attract new and maintain existing customers, reinvention allows businesses to generate new value. Whether through innovative products, improved processes, or expanded markets, reinvention drives growth and enhances overall business performance.

  • Long-term Sustainability: Businesses that fail to reinvent themselves risk becoming mediocre, stagnate, and eventually fall into decline. Embracing a constant state of reinvention is key to ensuring long-term sustainability and relevance in an ever-changing world.

Now is the time to start the process, it may be a significant mind shift for some, but in the end, it is necessary for all businesses. Embracing reinvention is not just a strategy for survival—it is a pathway to growth, innovation, and long-term success in today's dynamic business environment. Now is the time! 

What is new in your future?

Until next month – continued good selling - CQ.


For nearly 40 years, Cliff Quicksell, CSP, MAS+, MASI, has been a pioneering figure in the promotional products industry through his company, Cliff Quicksell Associates. He is globally recognized for his exceptional skills in speaking, coaching, training, and consulting, helping businesses and associations market their products and services more effectively while motivating their teams. Cliff’s remarkable achievements include induction into the PPAI Hall of Fame in 2021 and earning the CSP (Certified Speaking Professional) designation in 2023, a prestigious accreditation held by only 7% of the world’s speakers and the only active member in the promotional products industry to hold this title.

A creative powerhouse, Cliff has been awarded the prestigious PPAI Pyramid Award over 40 times, the Printing Industry's PSDA Peak Award for creativity five times, and the CPPA Peak Award 13 times, including six consecutive years. He has also received PPAI's Ambassador Speaker of the Year Award for six consecutive years and was the inaugural recipient of PPAI's Distinguished Service Award. Recognized by PPAI in the book "PPAI at 100" and by Counselor Magazine as one of the Top 50 Most Influential People in the Promotional Products Industry, Cliff is celebrated for his significant influence in education and industry training.

Cliff’s blog, "30 Seconds to Greatness," won the 8LMedia Award for Most Passed Around Content. Connect with Cliff on LinkedIn or via email at cliff@QuicksellSpeaks.com to stay updated on his podcast and upcoming events. Visit www.QuicksellSpeaks.com for more information. Cliff is also preparing to launch a new company aimed at supporting small business owners and entrepreneurs.

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