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Embrace Change:

Reinventing for Growth and Success

5/21/2024 | Cliff Quicksell, MAS+, Cliff's Notes

Nearly two decades ago, I had the pleasure of hearing a dynamic speaker,  Jim Tunney. Jim was a former NFL referee and spoke on the topic of reinvention and change – it was spectacular. During his presentation he uttered this statement which has become the central theme for how I continue to stay relevant. He said, [paraphrase] “There is a saying that goes like this, ‘if it ain’t broke, don’t mess with it,’ but I say, if it ain’t broke, break it and make it better!”  My takeaway was not to dismantle everything you’ve built, but to constantly look at ways to improve what you have created; the Japanese have a term for this, Kaizen translating to: ‘continuous improvement’ or ‘change for the better.’

In my business as a speaker, coach, trainer, I am always reading, researching, revising, and reworking my content. Recently I have collaborated with a team of programmers and have built my own AI platform that answers any question related to sales, marketing, innovation, and creativity utilizing my content – it has been a game changer. It has made a significant difference!

Embracing a constant state of reinvention/change is essential for businesses to thrive in today's dynamic and competitive landscape. 

Here is a detailed list of reasons why reinvention is imperative for business growth, I ask you to be open to the possibilities.

  • Adaptability to Change: As markets, technologies, and consumer preferences evolve, by embracing reinvention, businesses can stay ahead of these changes and adapt their strategies, products, and services to better serve their clientele.

  • Competitive Advantage: Competition is fierce, and by continuously reinventing yourselves, you become better positioned to maintain a competitive edge. Having this forward-thinking mindset will help you innovate faster, respond to market trends more effectively, and differentiate yourself from competitors.

  • Futureproofing: being initiative-taking for future challenges and opportunities by reinventing, this process allows businesses to future-proof themselves against unforeseen disruptions that will certainly arise – think about the current situations in our industry. By being agile and adaptable, you can navigate uncertain environments with greater resilience.

  • Customer Satisfaction: Consumer needs and expectations are always changing. Complacency in this area can lead to devastating consequences. By reinventing, your business can better align with customer preferences, enhance the customer experience, and drive satisfaction and loyalty.

  • Innovation: Having reinvention as a core pillar in your business will foster a culture of innovation within your company. It encourages creativity, experimentation, and the exploration of new ideas, leading to breakthroughs in products, services, and updated processes.

  • Risk Mitigation: Stagnation poses risks for businesses, such as becoming irrelevant or being overtaken by competitors. Reinvention helps mitigate these risks by continuously exploring new opportunities and diversifying revenue streams.

  • Employee Engagement: When employees are encouraged to learn, grow, and contribute to meaningful change, working environments thrive. Embracing reinvention fosters a culture of empowerment, creativity, and continuous improvement, leading to higher levels of employee engagement, attraction, and retention.

  • Strategic Flexibility: markets and  business landscapes shift rapidly due to factors such as technological advancements, regulatory changes, and economic fluctuations. By embracing reinvention, this enables businesses to pivot quickly in response to new opportunities or threats, maintaining strategic flexibility and tactical advantages over the competition.

  • Value Creation: When you are looking to attract new and maintain existing customers, reinvention allows businesses to generate new value. Whether through innovative products, improved processes, or expanded markets, reinvention drives growth and enhances overall business performance.

  • Long-term Sustainability: Businesses that fail to reinvent themselves risk becoming mediocre, stagnate, and eventually fall into decline. Embracing a constant state of reinvention is key to ensuring long-term sustainability and relevance in an ever-changing world.

Now is the time to start the process, it may be a significant mind shift for some, but in the end, it is necessary for all businesses. Embracing reinvention is not just a strategy for survival—it is a pathway to growth, innovation, and long-term success in today's dynamic business environment. Now is the time! 

What is new in your future?

Until next month – continued good selling - CQ.


Cliff Quicksell, CSP, MAS+, MASI, has been a driving force in the promotional products
industry for over four decades. As President of Cliff Quicksell Associates &
QuicksellSpeaks, he is internationally recognized for his dynamic work as a speaker,
coach, trainer, and consultant—empowering businesses and associations to market
smarter, engage deeper, and grow stronger.


Cliff's long list of accolades includes his 2021 induction into the PPAI Hall of Fame and
the prestigious CSP (Certified Speaking Professional) designation in 2023—an honor
held by fewer than 7% of speakers worldwide and the only active professional in the
promotional products industry to achieve it.


A true creative innovator, Cliff has earned more than 40 PPAI Pyramid Awards,5 PSDA
Peak Awards, and 13 CPPA PEAKE Awards. He’s a six-time winner of PPAI’s
Ambassador Speaker of the Year and was the first-ever recipient of the PPAI
Distinguished Service Award. Recognized in PPAI at 100 and named one of Counselor
Magazine’s Top 50 Most Influential People in the industry, Cliff is celebrated for his
passionate contributions to industry education and thought leadership.


His award-winning blog, 30 Seconds to Greatness, was honored with the 8LMedia
Award for Most Passed Around Content. Stay connected with Cliff on LinkedIn or email
him at cliff@QuicksellSpeaks.com. Visit www.QuicksellSpeaks.com for upcoming
events and podcast updates. Cliff is also preparing to launch a new venture dedicated
to helping small businesses and entrepreneurs thrive utilizing a custom AI designed
specifically for Promo World, called MerchPilot™.

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